To perform high quality repairs at a fair and just price.
	To recomend proper collision repair procedures that will restore the customer's vehicle to a safe pre-accident condition.
	To explain why specific procedures are required to correct the collision damage.
	To offer a damage report or estimate for the work that is to be performed.
	To furnish an itemized list for parts and services which clearly identifies any new, used, repaired, remanufactured, or after market parts.
	To obtain prior authorization for all work done in writing or by other reasonable means.
	To maintain technician training and equipment that provides high-level of collision repair competency.
	To use only proven merchandise of high quality distributed by reputable firms.
	To post copies of warranties covering parts or services.
	To recomend maintenance services to help the customer with preventative maintenance.
	To exercise reasonable care of the customer's property while it is being serviced.
	To maintain customer service records for one year.
	To maintain a system for fair settlement of customers' complaints and co-operate with established consumer complained mediation activities.
	To conduct all business procedures in a professional and lawful manner.
	To agree that acquiring collision repairs through systematic accident scene solicitation is a violation of the Code Of Ethics.